TM
Thelo M
1 reviews | Active since Nov 2018
15 Jun 2020, 14:55
Terrible service
If there was 0 rating i would choose it. My geyser was replaced end of Feb 2020 by the warranty company Duratherm, geyser is not heating up nothing and they dont want to even send a plumber to come out. Standard bank i have been contacting for awhile and they dont even boyher to pick up their phones, go online submit no response.
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Thelo M's updateReviewer Update
17 Jun 2020, 14:40Good day
Claim no: 20/048165
The plumber only arrived in the 17th June at 12pm and told us the element if blown on a 3month geyser which was replaced for the same reason previously. Plumber told us pay R1200 and we will replace it.
How is this fair to us as the customer? Geyser 3months old replaced by Duratherm which is a supplier of Standard bank. Why are they using sub standard products. I require written rejection of this claim and will be taking it up with the OSTI
Claim no: 20/048165
The plumber only arrived in the 17th June at 12pm and told us the element if blown on a 3month geyser which was replaced for the same reason previously. Plumber told us pay R1200 and we will replace it.
How is this fair to us as the customer? Geyser 3months old replaced by Duratherm which is a supplier of Standard bank. Why are they using sub standard products. I require written rejection of this claim and will be taking it up with the OSTI
TM
Thelo M's update17 Jun 2020, 14:40
Reviewer Update
Good day
Claim no: 20/048165
The plumber only arrived in the 17th June at 12pm and told us the element if blown on a 3month geyser which was replaced for the same reason previously. Plumber told us pay R1200 and we will replace it.
How is this fair to us as the customer? Geyser 3months old replaced by Duratherm which is a supplier of Standard bank. Why are they using sub standard products. I require written rejection of this claim and will be taking it up with the OSTI
Claim no: 20/048165
The plumber only arrived in the 17th June at 12pm and told us the element if blown on a 3month geyser which was replaced for the same reason previously. Plumber told us pay R1200 and we will replace it.
How is this fair to us as the customer? Geyser 3months old replaced by Duratherm which is a supplier of Standard bank. Why are they using sub standard products. I require written rejection of this claim and will be taking it up with the OSTI