1 reviews | Active since Feb 2018
Terrible Service
I logged a claim with Standard Bank Insurance in mid October for storm damage and I am still waiting for an assessor to make contact with me. You cannot get hold of anyone on their Claims number as they are not answered and I have sent emails to their claims department with no response. Considering this is one of SA's biggest banks, this is absolutely shocking service! 3.5 months with no feedback is completely unacceptable! The longer they take to sort out my problem, the worse it is getting. I would never recommend Standard Bank Insurance to anyone!
Thank you for allowing us the opportunity to look into your matter.
Your concerns was noted and escalated to our management team to address accordingly.
Thank you for being a loyal customer.
Kind regards
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
Your concerns was noted and escalated to our management team to address accordingly.
Thank you for being a loyal customer.
Kind regards
Complaint Resolution Centre
***
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