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LIZ C

1 reviews | Active since Jul 2012

03 Jan 2017, 10:17

(Sub-standard) Standard Bank Insurance Brokers

<p>A year later, I am still trying to sort out a claim which the insurers or the contractor falsely reported to be the cause of the roof leak A WHOLE YEAR AGO. Kept being promised a response after escalation and guess what, still waiting. They will also no give me a copy of the contractors report where he stated verbally the cause, which now is convenienctly not the cause according to SBIB.</p> <p>What happened to access to information - I am paying the steep premiums, it is regarding MY HOME and yet I cannot see the report - BECAUSE IT'S THE PROPERYT OF SBIB. What a load of c--p.</p> <p>I have also had correspondence from no less than 6 people from SBIB. Which is why my correspondence just falls into a big black hole – no one really cares – just a premium payer, that’s all.</p> <p> </p> <p>It's now Insurance ombudsman time - i've given you plenty of opportunity to co-operate.</p> <p>This this SBIB's modus operandi - keep the client on a string until they are so exhaused of the matter that they just give up AND SUB-STANDARD BANK INSURANCE BROKERS win????</p>

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LIZ C's update17 Apr 2018, 15:32
Reviewer Update
Yikes - you're more than a year too late - unbelievable. I've been to the Ombudsman - won my case - been paid out by SBIB and I'm currently moving to another company - it's taken you more than a year to respond to my complaint on HelloPeter.