STOP EMPLOYING, RUDE EMPLOYEES STANDARD BANK INSURANCE BROKERS

This was now one of the most humiliating experiences I've encountered in a long time. I have a huge problem with this company in so far a double premium deduction on 31 May 2022. I tried numerous times to reverse the one premium, but to no avail. This, notwithstanding the fact that the reversal fees were deducted off my account, trying to reverse it through the Standard bank app, but the premium were never reversed. I had numerous telephonic conversations, with officials, both from the bank and the brokers, but were rather sent from pillar to post. The ultimate were this morning, when one of the consultants, from Standard bank insurance brokers, put the phone down, while I'm still busy explaining my desperate situation. This was done around 11h50.To me it's nothing short than utter rude, unprofessional, ill mannered personal dealing with clients, who had to pay monthly premiums, so that the same people can earn money, while people with dignity can't find employment.