STILL AWAITING FEEDBACK FROM CUSTOMER RESOLUTION TEAM!!!!

Item: Standard Bank Insurance
Rating: 1
Author: wynona F

---------- Forwarded message --------- From: Wynona Foster ********** Date: Thu, 3 May 2018 6:21 pm Subject: Hellopeter Complaint To: **********

Lodged a complaint on the 3rd May. Tebogo Mokale only responded on the 7th May and advised that they have escalated the matter to the claims team for urgent assistance, since then no feedback, its almost a week ago since complaint has been lodged. HOW MUCH LONGER DO I NEED TO WAIT????? STANDARD BANK INSURANCE IS THE WORST EVER!!!!!!

Hellopeter Username: CFoster1 Policy number: HLB ********** 62. Contact number: ********** , Mrs G Foster. Complaint ref number: SR ********** 767

AWAITING YOUR URGENT RESPONSE!!!

Helpful (0)

Replies (1)

Standard Bank Insurance's replyOfficial

22 May 2018, 10:50

Thank you for allowing us the opportunity to look into your matter.

We trust your concerns was addressed to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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Standard Bank Insurance's reply22 May 2018, 10:50

Official

Thank you for allowing us the opportunity to look into your matter.

We trust your concerns was addressed to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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