STD BANK, DOES NOT ATTEND TO COMPLAINTS, DOES NOT ENSURE THAT CLAIMS ARE SUCCESSFULLY ATTENDED TO THE SATISFACTION OF ITS CLIENTS.

I reported the geyser that was leaking water and that the water had demaged the ceiling. STD insurance quickly acted on that and appointed a supplier to replace the geyser.

They also appointed a contractor to fix the demaged we ceiling. However the contractor only came to conduct an assessment of the ceiling and never came back to fix it this was on 12/02/2021. I have been sending complaints to STD bank insurance through their online insurance a number of times however as at 02/02021 there has been no reply whatsover as at 02/03/2021 from STD insurance.