Stay far away from Standard bank insurance policies they are absolutely worthless there is also no urgency to help customers

Standard bank building insurance Wat a pathetic lot your call is important to we are experiencing a higher than usual call volume no matter when you phone them then you will be listening to that for a full 20 minutes when you finally get to a agent after listening to 50 adds of irrelevant information thier excess is usually more than what it would cost you to privately have things repaired our gate motor was damaged by bad weather over a weekend we gave all the required information we now have waited a week with no response from them we had to borrow money to replace the motor as it is a urgent security risk for us to not have a operational gate motor. The last time we had a burst water pipe the excess amounted to more than it was to simply pay a plumber and carpenter to repair the pipe and damaged cabinetry and if i recall there was something that they only cover the parts and not the labour but if the counter top is glass or marble its not covered they have no issues taking your hard earned money and find it easy to increase their installments but the day they have to deliver on the service they are supposed to give there are 500 policies and reasons why they are not liable to pay