1 reviews | Active since Aug 2016
Stansure is a No Show!
I have logged a claim ( number 628309) with Stansure on the 4th of September. I am so disappointed that 14 days later I am still awaiting finalisation of my claim.
I was happy with First for Women for over ten years and sadly moved insurers at the recommendation of my Standard Bank Banker. A lower premium is not worth the dismal service that I am experiencing with Stansure.
My premium is always paid timeously, however this does not matter as this company does not believe that a client is disadvantaged with not having a vehicle. It would be appreciated if this insurer could take into account all effects of an accident to their clients.
I was shortsighted and did not look at the reviews of this company before signing on and that oversight has led to a continued stressful experience.
Can a representative of senior manager from Stansure kindly assist me in validating the loss that I have experienced and finalise my claim please?
Other insurers do not torment their clients to this extent!
Throughout the process, I have to commend Waheed Potgieter for his level of service and commitment towards assisting in resolving the matter.
The representative assigned to my claim was never the issue but rather the process that the company uses to validate a loss, finalize a claim and payment instruction needs to be streamlined.
Thank you for always trying Waheed!
Throughout the process, I have to commend Waheed Potgieter for his level of service and commitment towards assisting in resolving the matter.
The representative assigned to my claim was never the issue but rather the process that the company uses to validate a loss, finalize a claim and payment instruction needs to be streamlined.
Thank you for always trying Waheed!