Standard *******

For a so called registered FSP, your agent called my mother offering her accidental and permanent disability cover without obviously establishing her financial and living circumstances. My mother is already permanently disabled how's this treating customers fairly particularly the elderly????

Went in to one of your branches and was on hold for more that 26minutes without any assistance, sent a tweet and no response and yet a consultant called after accessing your website offering home and car insurance?

Is this how you prey for revenue????

This is against FAIS, TCF and Fair Market Conduct!