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Ivan M

1 reviews | Active since Apr 2020

07 Apr 2025, 16:00

Standard Insurance Ripp Off

In January this year I nited that cracks were forming on my property wall and it was a cause for concern as it was spreading at an alarming rate. Upon further inspection I noticed that the cracks were also visible on my attached neighbours wall being that my property is a duplex. I immediately reported the matter to Standard Bank who sent out a normal Construction company. The rep from that said company just glanced at the cracks and attributed it to lack of maintenance on the property. I then went back to Standard bank and expained to the that the rep did not do a proper inspection and that I suspected that something more was going on. After insisting that a proper Structural engineer come out and conduct a prper inspection, the engineer did come out and concluded that the cracks were not normal or superficial and that it was being caused by a sudden movement of the foundation. Standard Insurance disregarded the finding and stuck to normal wear and tear. My question is who in the world inspects their foundation from time to time in order to perform maintenance.

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Ivan M's update09 Apr 2025, 11:03
Reviewer Update
Standard Insurance maintains that the damage on my property was caused by normsl wear and tear and not related to the flooding during the middle of December 2024. Further to this the report submitted to the Ombudsman from Std Insurance is from a company uknown to me. The actual company that came out to me was Staphorst Associates Civil engineers and their findings and report were never submitted to the Ombudsman. After further investigation by myself, I cannot find the Company which the bank used on the portal of ECSA which is supposed to identify companies that are registered. When bringing this information to the Ombudsman, I was told that maybe this unknown company was an umbrella company for Staphorst Associates. I have confirmation from Staphorst that this is not true. Standard Insurance has recently hiked their premiums by a substantial amount stating that this was inevitable due to damages caused by the recent floods. So now Im supposed to foot the bill for other people's damage but not my own. My suspicions are that everybody's working together in order to **** people of their hard earned money afterall if you take a R170 × just 1 million customers, thats the bank making R170 million a month without even lifting a finger and finding excuses not to honour claims.