Standard Insurance Ripp Off

After several reviews on this company, they have found a new reason to refute my claim as a result of storm damage. This comes after this company has increased its premiums by R200 per month stating that it's because of storm related claims. Initially the engineer sent out to my property found it to be a valid claim. Standard Insurance denied having appointed them and stated that they never recieved a report from the said engineer. After investigating the matter the report was finally found with the CEO of Standard insurance. In the meantime this company appointed another engineer to come out to my property and conveniently refuted the claim. The matter was taken to the Ombudsman who found in this company's favour simply because the initial report was not tabled before them at the enquiry. Standard Insurance thereafter being caught out appointed a third engineer who , in his report states that the damage is being caused by a disconnected geyser and that the overflow from the geyser was seeping through the air brick. The geyser in question has been disconnected for the past three years due to the fact that it is unaffordable to run two geysers on the same property. Furthermore the overflow pipe is no where in the vicinity of the air brick and I personally drained out the geyser when it was disconnected. The engineers response is that all queries are to be forwarded to Standard Insurance and not to their company. This is absolutely pathetic behavior from Standard Insurance and I am now canceling my cover with them.