MS
MARC S
1 reviews | Active since Mar 2014
01 Feb 2024, 14:56
Standard Insurance Ltd: non-payment of a R4 030.00 claim
I previously reported a complaint about Standard Insurance Ltd on HelloPeter. I then received a call during which the representative undertook to resolve the matter. Of course, he did not. Despite sending an assessor before my complaint was reported on HelloPeter, no payment has been made. The amount of the unpaid claim is a mere R4 030.00. This is disgusting.
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Replies (1)MS
MARC S's updateReviewer Update
02 Feb 2024, 09:20The apology is meaningless and insincere.
Despite an undertaking to resolve the issue, nothing has been done. I have sent emails, however they have not been responded to.
I intend reporting the matter to the Ombud, whereafter I shall institute proceedings in the Small Claims Court.
Perhaps consumer journalists will attend those proceedings and report thereon.
Despite an undertaking to resolve the issue, nothing has been done. I have sent emails, however they have not been responded to.
I intend reporting the matter to the Ombud, whereafter I shall institute proceedings in the Small Claims Court.
Perhaps consumer journalists will attend those proceedings and report thereon.
MS
MARC S's update02 Feb 2024, 09:20
Reviewer Update
The apology is meaningless and insincere.
Despite an undertaking to resolve the issue, nothing has been done. I have sent emails, however they have not been responded to.
I intend reporting the matter to the Ombud, whereafter I shall institute proceedings in the Small Claims Court.
Perhaps consumer journalists will attend those proceedings and report thereon.
Despite an undertaking to resolve the issue, nothing has been done. I have sent emails, however they have not been responded to.
I intend reporting the matter to the Ombud, whereafter I shall institute proceedings in the Small Claims Court.
Perhaps consumer journalists will attend those proceedings and report thereon.