Standard Insurance Disgusting Service

I have previously reviewed this company and after several posts on this platform, I haven't received any feedback despite many promises made to me regarding my claim. The last email that was received from the so called senior manager was on the 11th of April 2025 stating that he is treating the matter as urgent and would revert to me in a weeks time. I also received an email requesting my login details for Hello Peter. I did not submit it to them. This company is busy playing games with its customers. Disgusting results from a renowned Bank.