STANDARD BANKING IS TAKING ADVANTAGE OF THE ELDERLY

There was a storm that lead to damage in the roof /ceiling of my parents house.. My parents claimed from their household insurance because the damage was from natural causes. The insurance company "declined/rejected" their claim stating that my parents were being careless. My parents requested proof that they were indeed to blame for the damage but standard bank has been giving them the run around.

Its the 20th of march and half of my parents house is without electricity due to the storm that left damage to the electricity aswell as their roof/ceiling. They have been without proof as to why their claim has been rejected or if it has been approved .

My father goes there repeatedly trying to enquire their claim...consultants give them the run around ...nobody is giving them a straightforward answer as to whats actually happening...

Its been 4 months and with the current damage , they cant move on and more damage is being created because the roof is leaking and water is coming into the cupboards and all...

Standard bank is taking my parents for a ride... I work in the insurance business and i know the protocol that needs to be followed, if this is not sorted out ASAP we will take this to the Ombudsman...

Contact my mother :Madilo Miya ********** 048 for further details