SH
Shorba H
1 reviews | Active since Sept 2012
02 Mar 2016, 12:32
Standard Bank travel insurance have not responded
I took out a travel insurance for myself and my husband with Standard Bank. They were going to debit my account with the amount. I phoned 3 times already. Each time I was told that it takes between 3-4 working days for this to be done. I phoned early in February. I have received no response yet !
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Replies (1)
Standard Bank Insurance's replyOfficial
03 Mar 2016, 09:40Hello Shorb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank Insurance's reply03 Mar 2016, 09:40
Official
Hello Shorb,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***