MN
Mergan N
1 reviews | Active since Sept 2020
15 Sept 2020, 08:54
Standard bank property insurance with poorest service
Online claim for garage door motor lodged 04 September 2020. Claim 20/074939. Still not fixed. Status shows no service provider appointed. Cannot get hold of anyone on the numbers provided. Few months they just rejected storm claim. App**** for cancellation fir moving my insurance. No responses to date Here again no confirmation received. Referring my matters to legal wise. Cannot deal with this stress anymore. Beware using standard bank insurance. Very frustrating to deal with.
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Mergan N's updateReviewer Update
15 Sept 2020, 11:49Thank you for the response. Am expecting a resolve without excuses soonest. Alternatively you can reimburse me based on your quotation service providers quote as I can get it fixed using my local provider.
MN
Mergan N's update15 Sept 2020, 11:49
Reviewer Update
Thank you for the response. Am expecting a resolve without excuses soonest. Alternatively you can reimburse me based on your quotation service providers quote as I can get it fixed using my local provider.
MN
Mergan N's updateReviewer Update
18 Sept 2020, 18:57This claim is also finally repudiated. Took from 4 September until 18 September 2020 to be told that my claim is repudiated due to wear and tear and pc board blown. No feedback given. I had to call and each call took average of 17mins. I have now requested them to cancel my policy with immediate effect. Moving to another insurance company. Think standard bank is now substandard bank.
MN
Mergan N's update18 Sept 2020, 18:57
Reviewer Update
This claim is also finally repudiated. Took from 4 September until 18 September 2020 to be told that my claim is repudiated due to wear and tear and pc board blown. No feedback given. I had to call and each call took average of 17mins. I have now requested them to cancel my policy with immediate effect. Moving to another insurance company. Think standard bank is now substandard bank.