NP
Norcia P

1 reviews | Active since Sept 2017

18 Apr 2018, 15:03

Standard Bank Personal Loans

Hi

I sent an email in Jan 2018 and contacted ***as advised.

To date still nothing from you Standard Bank even after asking to be contacted.

I wanted to and would still like to make an arrangement to pay this off as I was not working. Just got back on my feet and need to pay this off. Can someone CALL me and advise a way forward.

I went to a branch at Festival Mall and was still advised to contact you.

Now i receive calls that I am being handed over even after getting through to you. This is *******, as is i was struggling and wanted to somehow pay this loan back in intervals and now i am expected to pay off additional payment due to some summon???? Gibberish!!!!

I have been using the same number from 2016.

Also emailed **********

Get back to me please!

Norcia Phahlamohlaka

0
Replies (2)
Standard Bank Insurance
Standard Bank Insurance's reply21 May 2018, 07:09
Official

Thank you for allowing us the opportunity to look into your matter.

We trust your concerns was addressed to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
***
***

NP
Norcia P's update22 May 2018, 16:53
Reviewer Update
I do not know what you looked into because this is still not sorted!