Standard Bank Pathetic Service

I'm giving a 1 star as I cannot give you a anything less than that, the pathetic service that you are giving us is beyond disappointment, I've been reporting a geyser leak at my house for more than 6 weeks now and no one has ever showed up or made any form of communication with me, I'm losing over 5 litres of water every day with the hope that someone from Standard Bank will come to the rescue as I am paying them for a service that that are failing to deliver, I've sent numerous emails but no one is bothering to respond to my plea, I just feel ********** as you don't make a mistake in taking my money but cannot resolve small claims like geyser leaks, I can only imagine what people with big claims have to endure with this type of service.