Standard bank insurance we only give you grieve

I have insurance with standard bank for about 6 or 7 years and when I put in a claim for the 1st time after experiencing a water leak on my property I have been getting no joy from Standard bank. I would not even recommend them to my enemy. I have been making countless calls for assistance and even said I would post the bad service on as many social media platforms as possible but it did not help in me getting assisted. Imagine paying for a service for so long thinking you have peace of mind and when it came to making use of the service I have been paying for i was just kept in the dark. Me and my family are now sitting without water having to drive around to family to go to the toilet and bath. This review is not even the half of what standard bank has put me through with this claim. When calling in to the call centre numerous times I was told something different each tim even that I needed to log 2 seperateclaims for the same thing. Standard bank is not transparent and they misinformed people and lie. I am now forced to look for a more honest and fair insurer as standard bank is anything but.