ZM
Zubar M

1 reviews | Active since Jun 2019

21 Jul 2019, 21:46

Standard Bank insurance *******

Well friends. Another 2 weeks gone by and nothing. I had to submit a damage report to show that my electric wiring hadn't been damaged also with the lighting. Fortunately it's fine. That cost me another R750. I wonder if they'll Cover me for that as it was their request. So that's brings it to a total of 6 months of waiting!!!! I HAVE however decided to cancel my insurance with Std bank. Just have to wait till month end and see what they will pay out. Got Quote from another famous insurer which cost me an extra R20 and they cover BOTH my properties. I was surprised how I've been ********** all along. Watch this space, i might just share them with you, i will decide depending on the outcome of this claim. Will give them 1 more week to resolve my issue....

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Replies (2)
ZM
Zubar M's update18 Aug 2019, 02:35
Reviewer Update
On 22nd July complaint resolution Centre rep**** to me stating that a resolution specialist will be assigned to call me. Guess what? I'm still waiting 4 weeks later !!!! And u call this service.
ZM
Zubar M's update18 Aug 2019, 02:42
Reviewer Update
4 weeks later and I'm still waiting for a resolution specialist to contact me. Really this service sucks. I hope SANTAM will do much better