Standard Bank Insurance _Poor Service.

Worst service experience ever. Home Insurance claim is still unresolved going on 3 months now. Poor communication from the claim handlers, poor official escalation handling, poor communication between claim handlers and their service providers. My roof was damaged in a storm, Standard Bank Insurance has done nothing about it for nearly 3 months. I have probably spent R500 in airtime calling and many hours in calls and emails trying to get resolution on the matter. All my premiums were paid on time, claim was is valid and acknowledged as valid but the level of service is just shockingly poor. Certainly no peace of mind when you are insured with Standard Bank Insurance. This is the 2nd time in 7 years that I am having to cancel my Insurance with Standard Bank because of poor service. Don't be like me, don't give them a chance, it's not like they offer the best deal anyway.