ZD
Zah D

1 reviews | Active since Nov 2019

01 Jun 2022, 16:09

Standard bank insurance must Stop discriminating us treat us like all other clients

On the 11th April 2022 I lodged a claim because of the storm the claim handler is Nokuthula Maponya who never spoke to me regarding the claim. I sent her about emails with 3 no response. I then decided to speak to other standard bank insurance officials about nine of them but still my claim is not finalized. Some of these officials are putting the blame on one of the internal assessor by the name of Garth who is always not available. My house is compromised because all my security features are damaged like alarm and electric fence . I requested the security to guard my house at night because beams are not working and electric fence and house alarm but till today no security sent to my house . This insurance is undermining us as their clients. I hope race has nothing to do with this nonsense standard bank insurance is doing to me I am sick and tired and who ever has a power to stop this ************** must do something and stop this nonsense done by standard bank insurance to us .

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Replies (1)
ZD
Zah D's update02 Jun 2022, 17:18
Reviewer Update
I received a call yesterday from standard bank insurance (1st June 2022) at 16:32pm from the lady called Gugu after I wrote at hellopeter .she promised to speak to Nokuthula Maponya the claim handler and Internal assessor Garth and then send me an email yesterday night .but since than I never hear anything from her .
Most people including myself are complaining about standard bank insurance in deferent platform including hellopeter .what help are we getting after ? Does standard care about consumers in South Africa? Does standard bank gets any punishment ? Most standard bank clients are being discriminated and ignored by standard bank , I think we should take this matter seriously and involve forums and business forums and deal with standard bank strongly.