Standard bank insurance is a ****

Standard bank insurance funeral,fail to understand how did they conclude a case.8f it's suicide and and not pay as the matter is still with the investors police, by the look of things it was.not suicide and they did.not even send their forensics to close the case and decide on the matter the Standard funeral insurance failed my family postmortem was send to them but how come or sure are you Standard that it was a suicide did your forensics come your forensics we did not get paid how. Standard bank insurance is just a ****. *** Portia Lebotse