RW
Riaan W

1 reviews | Active since Jan 2020

18 Nov 2022, 12:25

STANDARD BANK INSURANCE IS ****.

So useless as insurance company. I'm forced to use them as I bond with them but decided to spend extra money with FNB insurance for building insurance.

Called them to log a claim my geyser not working they sent a company based in Gauteng and I live in Western Cape. Nobody followed up to find out if anyone assisted in my problem it's been a whole week already and FNB insurance sent out a plumber within 1 hour of my logging a claim and fixed my geyser.

I'm officially in the process of moving my Bond to FNB with my banker now so hopefully this ends this poor relationship as I have never had a pleasant experience with Standard bank insurance since I bought this house and bonded it through them.

I wish I had the option of not giving them 1 star.

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