Standard Bank Insurance don't care about clients

It amazing how good the institutions advertised themselves when approaching new clients, but yet when their staff service is required. They treat clients like ****... Let alone not practicing the ethics and values.

I have a vehicle insurance with Standard Bank and I recently submit a claim with them and I've been calling their call centre almost daily for the past 2 weeks trying to get hold of the employee handling my claim. All i get is, he's on lunch, he's not on his desk or his phone is engage and I left dozens of messages asking him to call me, but he never does. Standard Bank insurance doesn't respect clients and treat them like they are nothing and yet they accept the premium of those unworthy clients. This is to give an awareness to the next South African young person contemplating of insuring their vehicle with STANDARD BANK INSURANCE BROKERS.

Before you give good customer service, put yourself in the shoes of your client. It is **** saves that you give to clients...