jJ
jordaanj J
1 reviews | Active since Aug 2016
07 May 2021, 08:27
Standard bank Insurance do not process there claims.
The property was his by a power surge and the gate motor was rendered useless because of this. We gave in the reports and opened a claim from our Standard bank insurance for the property. It is now 6 months later and still we are waiting for Standard bank insurance to come back to us. We have sent many email, we went to the bank, we tried to phone. But no response. Every month they take our money, but when they need to do there part of the contract they are useless. You are welcome to contact myself or the owner of this property at: *** / ***
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Replies (4)jJ
jordaanj J's updateReviewer Update
10 May 2021, 09:58Hello.
According to our communication with Standard bank, I believe the claim number is:
CORR-20/090418. The person we communicated with was Vincent V Sebogodi. We also communicted with: Ntombi Ngceba (***) These communications started back in December 2020.
The communication was via Harry van Rooyen (+***6) and Standardbank.
Can you please assist, it is now 6 months later?
regards
According to our communication with Standard bank, I believe the claim number is:
CORR-20/090418. The person we communicated with was Vincent V Sebogodi. We also communicted with: Ntombi Ngceba (***) These communications started back in December 2020.
The communication was via Harry van Rooyen (+***6) and Standardbank.
Can you please assist, it is now 6 months later?
regards
jJ
jordaanj J's update10 May 2021, 09:58
Reviewer Update
Hello.
According to our communication with Standard bank, I believe the claim number is:
CORR-20/090418. The person we communicated with was Vincent V Sebogodi. We also communicted with: Ntombi Ngceba (***) These communications started back in December 2020.
The communication was via Harry van Rooyen (+***6) and Standardbank.
Can you please assist, it is now 6 months later?
regards
According to our communication with Standard bank, I believe the claim number is:
CORR-20/090418. The person we communicated with was Vincent V Sebogodi. We also communicted with: Ntombi Ngceba (***) These communications started back in December 2020.
The communication was via Harry van Rooyen (+***6) and Standardbank.
Can you please assist, it is now 6 months later?
regards
jJ
jordaanj J's updateReviewer Update
18 May 2021, 13:22Hello, There were no feedback yet. Nobody contacted me or Harry (the landlord) What is happening?
jJ
jordaanj J's update18 May 2021, 13:22
Reviewer Update
Hello, There were no feedback yet. Nobody contacted me or Harry (the landlord) What is happening?
jJ
jordaanj J's updateReviewer Update
04 Aug 2021, 15:17Good day. It has been almost 3 months later and this issue has not yet been resolved. When we phone Ofentse Oganne ***) there is no answer. Why is it so difficult to solve a very simple claim?
jJ
jordaanj J's update04 Aug 2021, 15:17
Reviewer Update
Good day. It has been almost 3 months later and this issue has not yet been resolved. When we phone Ofentse Oganne ***) there is no answer. Why is it so difficult to solve a very simple claim?
Standard Bank Insurance's replyOfficial
04 Aug 2021, 16:55Dear Valued Client
We apologise for any frustration and inconvenience caused. This matter has now been escalated to a senior in the department, who will be contacting you shortly to attend to your concerns.
Kind regards
Complaint Resolution Centre
Standard Bank Insurance's reply04 Aug 2021, 16:55
Official
Dear Valued Client
We apologise for any frustration and inconvenience caused. This matter has now been escalated to a senior in the department, who will be contacting you shortly to attend to your concerns.
Kind regards
Complaint Resolution Centre
