SM
Shantal M
1 reviews | Active since Aug 2022
05 Aug 2022, 12:39
Standard bank Insurance
I have opened a claim for my house which got affected by the floods on the 12th April, the service and follow ups are absolutely inefficient and poor!!. It is more than 3 months and the repairs have not even began. The agents have no idea what they are doing and there is no sense of urgency. Definitely will not be banking any longer with standard bank.
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Replies (1)SM
Shantal M's updateReviewer Update
05 Aug 2022, 13:09ID : ***
Claim: 22/138853
I just called, An agent by the name of Ntombi had taken the call, whilst on the call she says she going to speak to the handler Simphiwe , the call gets cut and the agent has still not called me back.
This is extremely unacceptable!.
Claim: 22/138853
I just called, An agent by the name of Ntombi had taken the call, whilst on the call she says she going to speak to the handler Simphiwe , the call gets cut and the agent has still not called me back.
This is extremely unacceptable!.
SM
Shantal M's update05 Aug 2022, 13:09
Reviewer Update
ID : ***
Claim: 22/138853
I just called, An agent by the name of Ntombi had taken the call, whilst on the call she says she going to speak to the handler Simphiwe , the call gets cut and the agent has still not called me back.
This is extremely unacceptable!.
Claim: 22/138853
I just called, An agent by the name of Ntombi had taken the call, whilst on the call she says she going to speak to the handler Simphiwe , the call gets cut and the agent has still not called me back.
This is extremely unacceptable!.