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Robert W

1 reviews | Active since Apr 2023

25 Jun 2024, 13:32

Standard Bank Insurance claims all Wear and Tear.

If you want all your claims to be rejected with the Excuse wear and tear, go with Standard Bank Insurance. After 4 claims over a period of 3 years all rejected because they say its ware and tare. The latest claim for my toilet bowl (top portion) was rejected because of a lack of maintenance even after two plumber that was sent from Standard Bank confirmed that the insurance needs to pay it they still declined it. Don't go with Standard Bank Insurance everything will be classified as wear and tear. Cancelling my Standard Bank insurance and going with another. Any will be better that the current service. This claim is nearing a week, and they are still waiting on additional reports.

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Replies (3)
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Robert W's update25 Jun 2024, 14:26
Reviewer Update
Sure...I have been waiting a week. How long is this going to take or is this just a message that shows you rep**** to you client. Lets test the turn around time.
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Robert W's update25 Jun 2024, 15:34
Reviewer Update
As expected,. The complaints department will now take 8 days. hahahahaha...
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Robert W's update26 Jun 2024, 16:29
Reviewer Update
Yet another day gone. No response. Only mails stating its still in progress.