Standard Bank |Insurance

Na my vorige klagte het ek gou n boodkap van Standard Bank gekry (21 April ) maar geen terugvoer daarna nou probeer ek telefonies aangesien email nie werk en al wat ek kry is

I have been holding on for 35 minutes and all that I hear is "Thank you for calling, your call is very important to us and will be answered in the order its received.

Really is there no service at Standard Bank ?