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ntombizandile G

1 reviews | Active since Jun 2017

07 Sept 2023, 12:57

STANDARD BANK INSURANCE ARE ****** AND ****MERS .STAY AWAY FROM THEM

I logged a claim on 24 July 2023 for the garage door that was damaged by storm in June. Till to date, I’m being told the matter is being escalated and investigated, since July. They told me initially they will send authorisation to Service Providers to install the door, then they backtracked and told me that they are calling weather service and will get back to me in 24hrs, that was beginning of August, till to date I’m being told same thing over and over, that I will be called, I call in daily. Standard Bank Insurance Are ******. I’ve been paying this insurance for over 11years and never claimed, now on my claim of a mere garage door, they evading the responsibility to fix the door. STAY AWAY FROM STANDARD BANK BUILDING INSURANCE, ITS BUNCH OF ****** THAT ARE HAPPY TO TAKE YOUR MONEY AND DODGE YOU WHEN YOU MAKE A CLAIM. IF YOU HAVE STANDARD BANK INSURANCE, YOU BETTER GET RID OF IT AND GET A REPUTABLE INSURER WITH INTEGRITY, NOT THESE ****MER

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ntombizandile G's update07 Sept 2023, 13:22
Reviewer Update
You said that on 24 August, no one contacted me. After me calling daily, your Senior Manager/Team Leader contacted me on Monday morning , 4th September and told me that they are busy with the matter and will call me by end of business Monday or Tuesday morning for the latest. She never called me. I called again on Wednesday and Today, I’m still being put on hold and eventually being told the same story since July, that the matter has been escalated and I will be informed end of business. This has become a daily response. Standard Bank Insurers are bunch of ******. It’s almost mid September, I’ve been told same thing since July , nothing changes.
Your standard response is just Standard Bank pretending to care about the clients . You are happy to deduct premiums monthly, for more than 11 years, then run when a client submit a claim. You are just ****ming people of their hard earned money. PEOPLE MUST JUST STAY AWAY FROM STANDARD BANK INSURANCE AND LOOK FOR REPUTABLE, HONEST INSURERS