1 reviews | Active since Jul 2019
Standard Bank Insurance a HUGE risk.
THIS PROBLEM SHOULD BE ADDRESSED ABSOLUTELY SENIOR MANAGEMENT. This is the 4th time I had to address Standard Bank via "hellopeter". This should say something to management. This bank's insurance company completely ignores instructions even from their own evaluator to amend my policy as instructed by him. Standard Bank Insurance sent this man to valuate the property for insurance purposes TWICE. The evaluator confirmed the determent values to the Standard Bank Insurance company for amendment TWICE. These people just ignore the instruction and keep on sending me the wrong policy schedule with old values. In the mean time I'm paying the wrong premium since the annual renewal of the policy. This is going on now since January 2021. How can anybody do business with such a company? The ironic fact is that I can not even cancel my business with them because I will have to refinance my property with somebody else which will cost thousands. Thus, I'm forced to keep my business with them and be satisfied with this kind of service. Talking about incompetency, you did not meet these people yet.
