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henry M

1 reviews | Active since Jul 2019

20 Aug 2021, 12:21

Standard Bank Insurance

Well, we made a claim with them and everything went smoothly, no hustle. Wonderful service from Phumi, and wonderful service from Auto magic, they did a wonderful job. My concern is the Car hire company, they treated us like we stole their car, they are the ones that called non-stop pestering us about when are we returning the car because the repairs were complete before receiving a call from the panelbeaters. We have a 30 day car hire with Standard bank and i dont appreciate the tone and the way CMH does business. I am not going to accept a car hire from this company should i need one in the future. Please source another company because this one is not competent, and they push and force their way and make you feel like a ********.Thank you Standard bank for dealing with our claim but please use a different company for car hire. I am not going to accept any service from CMH in the future, so please sort them out or change companies #WIN

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Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply20 Aug 2021, 12:55
Official
Thank you for posting and allowing us an opportunity to investigate your complaint.
 This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution. 
 
 Kind regards
 Complaint Resolution Centre