Standard Bank Insurance .

I submitted a claim nearly 2 months ago and waited almost a month for the guy to come and check our roof. his report was submittted to Standard Bank and they were going to send out their own assesor which took 3 weeks after 1-2 calls a week to find out what is happening . Once the assesor had been we were informed they will send us a letter . This has been 3 week now trying to get the email out of them . I have also called 2 a week and waited half and hour and still no email . Standard Bank Insurance please wake up your customer service . Your pathetic .