Standard Bank Insurance

6 weeks on and i am still trying to resolve a claim with Standard Bank Insurance. the total incompetence of their employees in both their claims and customer care departments are a complete joke. Their inability to assist you, follow up and resolve your claim is just beyond their level of training. Their supervisors are just as bad! I have tried to communicate with them and they just hand over their responsibilities to their subordinates. I have on numerous occasions requested the contact details of someone in senior management to assist me, only to have my emails completely ignored. I would seriously advise all existing customers to relook at their building insurance and try and move their cover to a more professional establishment. Standard Bank Insurance, you are a total disgrace! Perhaps someone in management might actually read this and try and resolve my complaint/claim. I have emailed the likes of Joey Lategan/Mahommed Khan/Sekgala Koketso/Bulelani Tshukuse and others only to still be sitting 6 weeks later with a water damaged bathroom and kitchen.