STANDARD BANK INSURANCE

i have been a Standard Bank Insurance Client for about twenty years. The service continues to deteriorate.

Several years ago, I lodged a claim for a leaking geyser. This was duly replaced. My excess was for a geyser, as well as for ceiling replacement, ie was two excesses.

In about October 2023, the geyser "burst' again.

What I found, the original contractor, as appointed by Standard bank had bowed the drip tray outlet causing the drip tray to overflow and damage the ceiling, AGAIN!!!!!! This was due to the apparent *********** and under qualified contractors whom Standard Bank Insurance are appointing.

Asa result, AGAIN I HAD TO PAY TWO EXCESSES, ONE FOR CEILING REPLACEMENT AND ONE FOE GEYSER.

STANDARD BANK INSURANCE ACCEPT NO RESPONSIBILTY FOR THEIE *********** CONTRACTORS.

THIS MATTER WILL BE REFERRED TO THE INSURANCE OMBUDSMAN