Standard bank insurance

My third experience and its gets worse. I have given them one star which is too generous. They deserve nothing. . After my last posting they called me just to say well they care . They requested all the photos and quotes . I sent it and. Then that's it.

Weeks later I sent a few emails to the email address that contacted me . Suddenly I get a call from assessors that are about 150 km away from my house who want to enter my premises at some time to re assess my air-conditioning . Apparently the only thing you can do with your policy with standard bank is pay the premium. You don't have a say about who they send to your house to assess. Obviously you Cant choose anyone from within your area because everything must be to the advantage of the insurance company.

I had a registered qualified business assess my items and as discussed with their consultant photos and quote was sent.

I refuse to dictated to when my hard earned money is being paid to insure my items and obviously standard bank insurance has its own agenda and double standards.

As I wrote before all I wanted to know was whether they were going to honour my claim or not there was no need for any fancy consultant to phone me and bluff me with a senseless process that does not allow me to use people within reach instead standard bank insurance insists on using people and companies at 150 km away from my home.

Why should I be OK with that? Would they be OK with me paying this months premium next year? Would anyone allow absolute strangers into their houses during the pandemic ? I had the virus already I am certainly not going to allow total strangers in my ?.

Just remember before you choose cover always check what options you have your rights must always be first.

By the way I am still waiting for one of their supervisors to make contact with me from may. It seems that they are overwhelmed with complaints that I must Join the line and wait.