AP
ANNEKE P

1 reviews | Active since Mar 2024

30 Apr 2024, 11:27

STANDARD BANK INSURANCE

STANDARDBANK INSURANCE IS A TRAGEDY. THEY EMAIL WITH NO SOLUTION AT ALL ON IF THEY ARE GOING TO FIX MY ROOF AND GARAGE AT ALL. SENDING EMAILS THAT JUST SHIFTS ME FROM ONE PLACE TO ANOTHER AND WHEN I REQUESTED TO CANCEL THE INSURANCE THEY ARE MORE THAN WILLING TO CANCEL IT RATHER THAN ASSISTING THE CUSTOMER. AND WHEN I SUGGESTED THAT AMOUNT OF THE DEBIT ORDER FOR THE YEARS THE INSURANCE WAS DEDUCTED TO BE REIMBURSED TO ME SO THAT WE CAN FIX OUR HOUSE OURSELVES THEY NOT RESPONDING AT ALL TILL THIS DAY NO RESPONSE. SO ITS NOT JUST A LACK OF ASSISTING CUSTOMERS AND RESPONDING BUT VERY POOR SERVICE .

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Replies (1)
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ANNEKE P's update30 Apr 2024, 11:42
Reviewer Update
SAME OLD STORY SAME OLD THING AND NEVER ASSIST. KEEP ON ESCALATING ESCALATING WITH NO ASSISTANCE AT ALL AND YOU DO NOT KNOW MY FRUSTRATION AS I AM STRUGGLING WITH THIS SINCE 2022