STANDARD BANK HOMELOAN INSURANCE *****S

I dealt with corporate *****s recently from standard bank homeloan insurance department including their complaints department upon my claim HLB***5/***0342. After paying insurance fees for so many years and first time claim only to be moved from pillar to post and to date no one from standard bank homeloan insurance could answer questions on their policy document. I wonder how many customers have been ****** by this entity. And worse to be accused of damaging my ceiling on purpose by Mohammad Khan the desktop investigation specialist.

Poliicy wording will remain unclear as it doesn't state compliance anywhere.

Compliance:

Roof should be inspected.

- By who?

Maintained.

- By who?

Now you do a DIY and you are wrong to them but they didn't state who can/should on their policy document. They are playing Russian roulette with paying clients.

I even tried to reach the CEO MR SIMPHIWE TSHABALALA *** and he was just to bust to even acknowledge receiving my correspondence that's if he is still the CEO, if he is still there then basically my correspondence was not worth responding to.

I ASSUME THAT'S HOW THEY GO TO GET BIG BONUS WHEN DUE