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ANNEKE P

1 reviews | Active since Mar 2024

12 Jun 2024, 11:48

STANDARD BANK HOME LOANS INSURANCE

LATEST FEEDBACK OF STANDARD INSURANCE THEY ARE NOT WILLING TO PAY NOT WILLING TO ASSIST AFTER STRUGGLING WITH THEM SINCE 2022. EACH WINTER WE HAVE TO SWEEP OUT OUR HOUSE TO PREVENT FLOODING AND STANDARDBANK HAS NO COMPASSION NOTHING FOR THEIR CUSTOMERS . REQUESTED TO CANCEL AND REFUND ALL THE DEBIT ORDER AMOUNTS TO MY ACCOUNT SO THAT WE CAN FIX OUR OWN ROOF BUT ALSO DECLINED . THEY WILL CANCEL INSURANCE ONLY ONCE I ENTERED ANOTHER POLICY WHICH MEANS 2 INSURANCES WILL BE DEDUCTED WITHOUT ANY REFUNDING. WHO HAS THAT KIND OF FUNDS JUST TO GIVE TO AN INSURANCE THAT'S USELESS . STANDARDBANK JUST INTERESTED IN MONEY AND NOT THEIR CUSTOMERS . WISH I COULD POST A PICTURE OF HOW IT IS LEAKING AND WHAT EXTREME WE HAD TO GO AND ONTOP OF IT ALL MY DAUGHTER CAN NOT STAY HEALTHY ALWAYS A COUGH AND NOSE RUNNING

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Replies (2)
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ANNEKE P's update13 Jun 2024, 08:16
Reviewer Update
Good day

I have had this message before and still you not willing to help or even want to help . YOUR SERVICE AS WELL AS YOUR INSURANCE IS BAD NOT FOR YOUR CUSTOMERS OR ANY CUSTOMERS FOR THAT MATTER. WHY DONT YOU JUST CLOSE YOUR DEPARTMENT AS CUSTOMER SERVICE IS NOT YOUR PRIORITY AT ALL. YOU ALREADY GAVE ME AN ANSWER BY REFUSING TO ASSIST EVEN THO I HAVE PROOF HOW IT IS LEAKING THROUGH MY WHOLE HOUSE CEILING FALLING OUT AND GETTING DAMP BUT WHAT DO YOU CARE . I EVEN TOLD YOU ABOUT MY CHILD KEEPS ON BEING SICK BECAUSE OF ALL OF THIS BUT NOT EVEN THAT BRINGS COMPASSION TO YOU. WHAT HAPPENED TO STANDARD BANK LOST ALL THE FOCUS OF CUSTOMERS AND MOREABOUT THE MONEY!!!!!!!
AP
ANNEKE P's update13 Jun 2024, 08:17
Reviewer Update
DSC_0081.JPG 1.67 MBleaking due to rain .jpg 53.05 KB