Standard bank Home Insurence

Do yourself a favor don't insure with Standard bank or take home loan with them. Their customer service on their call center sucks very badly. You don't get feedback on your claim and have to constantly stay on hold with them not transferring you around. Get an assessor before they approve your home loan as they will only send an evaluator to check value of the property not the underlying issues that you may not see as a home buyer like the Roof may not be in good condition but as buy if you inside the house and there are no visible leaks you would know that the roof is damaged and it only a matter of time that it was to cause damage to the ceiling. We bought a house there was thunder storm last weeks that caused not only roof & ceiling damage but electric fence and pool pump. They send an assessor which declined our whole claim after paying them for two years without claiming. They are not communicating with us. The assessor Unity has a tendency of denying claims for black as we advised by service providers. He is ******* individual that has no empathy for others in these hard economic times you think you can rely on insurance should the unforeseen happen guess what if you black with this insurance you may be on your own. Don't take loan with them without assessor checking the property first and don;t rely on their evaluators.. These people are only after making money they dont care about their clients