Standard Bank Home Insurance Non-Existent Service

There is no more frustrating experience than dealing with Standard Bank Home Insurance. Placed a claim on 18th March 2026, citing how critical this was due to storm damage. An assessor was sent six (6) days later on the 24th March , they did an inspection and failed to send the report to Standard Bank. I followed up on numerous occasions and even did a request for call back on Wednesday 01 April. I was called back only on Sunday 05th April 2026 and promised a Contractor would be sent by Tuesday 07th April. By 15:00 on the same day I called back and had to fight and still am waiting for the Contractor. Standard Bank Home Insurance will remind you that to some Banks you are just a number.