Standard Bank Home Insurance Claim

Having a water leak, which was lodge on the 6th of December, claim number 22/208523. To make this story sort today (15th December) I was informed that the claim will be paid out as the claim exceeded the "R3000" insured cover........WOW! after paying 18 years non stop, they can't cover the cost of a pipe!!. One thing for sure Standard Bank Insurance Division will never ever have have me as a client again. A 37 year customer of Standard Bank and your days are counted. Every 15th of the months at 00h00 your payment goes off my bank account BUT LET A CUSTOMER PROCESS A CLAIM ...........prepare yourself.