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diana.singh diana.singh

1 reviews | Active since May 2016

06 May 2016, 10:34

Standard Bank Funeral Policies Are A Rip-Off

Policies were taken out at Std Bank - it has been more than a year and we have still not received all the benefits. So much so for making things easier when a loved one passes away. Numerous emails and calls have all fell on deaf ears!! Hopefully, we get some positive feedback soon.... But then again lets not get our hopes up too high...

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Replies (5)
Standard Bank Insurance
Standard Bank Insurance's reply09 May 2016, 11:49
Official

Good Day Valued Client

Thank you for posting and allowing us the opportunity to look into your complaint. Kindly provide us with your Policy Number or Claim Number to enable us to assist.

Regards

Complaints Resolution Team – ***

***

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diana.singh diana.singh's update10 May 2016, 08:58
Reviewer Update
I am still awaiting for this matter to be resolved and would highly appreciate it if someone contacted me telephonically as soon as possible.
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diana.singh diana.singh's update10 May 2016, 08:58
Reviewer Update
I am still awaiting for this matter to be resolved and would highly appreciate it if someone contacted me telephonically as soon as possible.
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diana.singh diana.singh's update11 May 2016, 12:05
Reviewer Update
NO resolution as yet from Std Bank .... WELL DONE guys on the "not so excellent and prompt" service.
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diana.singh diana.singh's update24 May 2016, 06:22
Reviewer Update
NO resolution as yet!!! Awesome customer service!!!