Standard Bank Funeral Claims ****

Utterly disappointed in Standard Bank Insurance, submitted a funeral claim and have not received any communication from this company instead I've had to call numerous times to find out what is happening on the claim, with no joy only to be told that I must wait for a call from claims assessor, that never happened, I had to call again only then the claim was escalated but was told by consultants assessor would call, there 48 hours promise to payout is so untrue and is just false advertising. They don't care what ppl go through when a loved passes. They making this process even more stressful. Canceling all my policies with this company, there claims process is ridiculous and the turn around time is most definitely not 48 hours. It's a ****