Standard Bank for their own pocket and not the client!!!!

On 21 June 2023, I posted a review regarding Standard Bank insurance. I was contacted by their Hello Peter Team.

I was promised that the matter will be looked into and it's been 2 weeks and have not heard from them despite making a follow-up.

A consultant called to let me know and had the nerve to tell me that I can expect an sms from Hello Peter and that the matter is taken as resolved. I told her that the matter is not resolved and that it is misleading. She says this is how they do it, otherwise, this going to their clients. Standard Bank is concerned about its well-being and not that of its clients.

This is appalling and disappointing!!!

This is the review on 21 June 2023 below:

I got retrenched and have been paying for an insurance policy that has to cover this unfortunate event. Standard Bank has been mum about it and someone working there advised that they should. They were notified then and I was not even assisted. I have made phone calls and sent an email, but to date, no one has responded. I am paying ridiculously high premiums which are more than a car and home insurance combined. South African banks are taking advantage when people are in distress and do not know better. This is unacceptable and people have to be aware that these companies are out there just to milk people for money!