Standard Bank for suckers

I am completely annoyed with Standard Bank service. At times when they know they will be getting high volumes of transactions on month-end days and Black Fridays, their internet and EFT systems just shuts down. Leaving a customer frustrated and having to delay payments because their system is under going problems and they cannot advise you when it will be fixed. Firstly when a bank in this day and age, its first and foremost priority is to create an environment in which its customer can use its internet app at all times, particularly when they need it the most. Having to going into a bank/atm to do a transaction is outdated, time-consuming and waste of money when I am paying monthly charges for a supposed world class service. Standard bank get down to basics before claiming to provide world class service at all times ,when its not the case. You are wasting loyal bank customers money.