Standard Bank decesed estate Cape Town failed me

Afternoon hellopeter I'm contacting you today with great urgency as the Standard bank decesed estate Cape Town South Africa has failed my family an I... Iam Shanatasha Govinder a single mother with a disability that has lost my father an my daughter an myself keeper 4 years post my fathers passing i am still struggling to get in contact with them to even claim from the insurance as they as well aware the condition of the home isnt good as they had sent out inspectors no long after the passing i have tried to email as well as call Standard Bank Cape Town decesed Estate on different occasions which i hold evident an still have not gotten any communication on the settlement of the estate of my late father since which we lost in 2019 the bank has been placed as the executive of the WILL since my father's passing... We would usually contact Nangamso Kave email address *** which we were advised was dealing with the matter but she has failed to communicate despite all efforts it is with great distress that contact you people as my daughter an I are struggling while Standard Bank Decesed Estate Western Cape takes there time to attend to the matter please do contact

On *** Or email on Shanata********