Standard Bank Customers/potential customers BEWARE!

Last year in december 2017 my uncle sadly passed away as we were busy packing his stuff preparing for the funeral we discovered paperwork which indicated he had a non natural life cover with standard bank

We lodged the claim the same day in january 2018 we called for a follow up only to be told they never received paperwork

One of their consultants told me to stop calling they will call me i contacted ombusdman to no relief its been over 5 months Standard bank via ombudsman said they will make a ruling on the 13th of june 2018 on the very same day they sent an Email saying they made further submissions they will make a decision on the 26 of june 2018

We're abused by this companies something has to be done on monday 25 june 2018 im planning on contacting Daily Sun newspaper, approaching legal aid and writing to Speak Out the consumer programme hopefully they will point me in the right direction

The most painful part is i had to bury my be*****ed uncle without a blanket do these people understand how important it is in black culture to bury a family member with a blanket?

Im hoping to get a radio interview hopefully power fm i will also call them on monday to allert all potential customers of standard bank or already exsisting customers to be aware of what will happen when they or their loved once have to claim