Standard bank complete *****

claim submitted on 30 December 2017 for storm damage to property. Today the 14th May 2018, absolutely no feedback still. This is now over 5 months and many emails to the claims department and complaints department. The team leader Martha Motsamai in the complains department also does not reply for over a month now. the initial complaints consultant Mohammed Khan has not rep**** for over 3 months now to all my various emails. I do not know if this claim is approved or declined. just let me know the outcome so i can take legal actions against standard bank. I am a standard bank insurance client for over 30 years. This is complete *****. If i do not get a response from standard bank, i will make sure i take this straight to the media houses. alternatively refund my 30 years premium.