cM
cuwen M

1 reviews | Active since Sept 2018

19 Sept 2018, 12:49

standard bank car insurance ( worse)

i will never recommend standard bank insurance to any one in particular Stansure!! what a disgrace i was involved in a accident on the 16 of june they had an investigator which investigated the case and after his foundings recomend that they pay out they kept quiet after that 3 months later they came back and rejected my claim and gave me no proof as to why they rejected it, lets make them famous i sent carte blanche an email to investigate them, the promise us a good and fair service delivery when it comes to time they reject without any compensation so my question is to how many other people have they done this to and left them with debt to deal as where their promised to deliver their services!!!!.......

lets shame them, unfair insurance need to come to an END!

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Replies (4)
Standard Bank Insurance
Standard Bank Insurance's reply19 Sept 2018, 12:53
Official

Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint in order to reach resolution.

Kind regards
Complaint Resolution Centre
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Standard Bank Insurance
Standard Bank Insurance's reply19 Sept 2018, 12:55
Official

Dear Valued Client

Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter User name and Policy Number /Claim Number to enable us to assist.

Regards

Complaints Resolution Team – ***

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cM
cuwen M's update07 May 2020, 14:52
Reviewer Update
Going for two years now and our matter is awaiting the pre trial date they are so unreasonable not only do I have a strong case I’ve done polygraph test and had reconstruction at the scene instead of just coming to an agreement and parting ways is all I asked.
Standard Bank Insurance
Standard Bank Insurance's reply07 May 2020, 16:50
Official
Dear Valued Client

Thank you for posting and allowing us the opportunity to look into your complaint. Kindly email us your Hellopeter 

User name and Policy Number /Claim Number to enable us to assist.

Regards

Complaints Resolution Team – **********

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